Armstrong Siddeley Stores
Terms & Conditions
Including the website online-shop

These are the Terms and Conditions (T&Cs) on which we sell vehicle parts, other goods and services (Goods) to you. These Terms and Conditions do not apply to the sale of any vehicles.

Please read these T&Cs carefully before you submit your order to us.

The T&Cs detail how we respond to your orders in providing Goods to you, how you and we may change or end the contract arising from your order, what to do if there is a problem and other important information.

You may have different rights depending on whether are buying goods as a private individual for your private use, or as a business or for use in connection with a business.

These T&Cs apply to the contract between you and us to the absolute exclusion of any other terms that you seek to impose or incorporate into any order you place, whether stated or implied

1. About the website online shop (Online Shop) and the rights we reserve:

The online shop is only available in the English Language.

It is owned and operated by the Armstrong Siddeley Owners Club Limited, (ASOC). Registered office: Unit 1 Pentre Industrial Estate, Pentre, Shrewsbury, Shropshire, SY4 1BP, UK. company number 1139966. Vat registration number: 187 2657 25. Phone number: +447542685591.

ASOC is fully GDPR compliant. You can download and/or print a copy of our GDPR policy from our website using this link https://www.siddeley.org/members/privacy-policy-and-data-protection/

You can download and/or print this page from our website using this link https://www.siddeley.org/stores/terms-and-conditions/

We reserve the right to Modifying or withdrawing, temporarily or permanently, the website (or any part of it) with or without notice and in using this website you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the website or be liable to you or any third party for any compensation so arising from this or any other matter outside our control..

We reserve the right to use your personal information to inform you of changes to our website, events and offers. We shall not pass on any information obtained through this website to third party organisations.

Listing of goods or services on this website does not guarantee availability. Pictures used are for illustrative purposes only and details are subject to change.

2. Contacting us:

You can contact using the details above, by post, email, text message or phone. You should not use other messaging services outside of these, or other websites for matters relating to ordering goods.

3. Business Customers.

For the avoidance of doubt, to be a Business as defined under these T&Cs and Conditions, UK customers must be registered at Companies House or otherwise demonstrably be Complying with finance regulations – such as tax, payroll, HMRC, accounting, record keeping, Companies House and anti-money laundering regulations. Employment law and workers' rights. Health and safety for workers and visitors to your offices/site. General Data Protection Regulation (GDPR). Similar demonstration of business standards may be requested from overseas companies. Outside of this, the terms of business set out in these T&Cs will be those attributed to private, domestic customers referred to as Consumers within these T&Cs.
By placing an order with us as a Business you are confirming that you have the authority to obligate the Business on whose behalf you are acting.
These T&Cs constitutes the entire agreement between you and us and supersede and extinguish all and any other agreements, written or verbal, and any other warranties or understandings between us. In placing an order with us you acknowledge that you do not rely on any other means or information outside of these T&Cs.
You and we agree that neither of us shall have any claim for innocent or negligent misrepresentation or negligent misstatement based on any statement in this contract or in any description of goods given including but not exclusively verbal or on any ASOC website.
You and we agree that it is your responsibility alone to ensure Goods re-sold by you to any third party are fit for the purpose for which you supply them. And you agree to maintain appropriate, up-to-date and accurate records to enable the immediate recall of any Goods or batches of Goods from the retail or wholesale markets, and to provide us with any assistance we require to recall Goods with as much urgency as we may ask of.

4. Individual Customers / none business customers
You must be at least 18 years of age to purchase Goods from us. By placing an order via the Online Shop you are confirming that you are at least 18 years of age.

5. Ordering Goods on the Online Shop

Orders placed using the Online Shop are done by placing items in the shop basket and then proceeding to checkout and payment. The Online Shop will estimate the P&P charges. Payment is by a valid card only, and must be made before any order is accepted and processed. Placing of such an order in this way does not constitute a contract with us or guarantee supply.

Once we have received an order we will review this and verify availability of the Goods and the P&P costs. You will receive an email confirming acceptance or otherwise of your order. It is at this point we enter into a contract with you.

If we are unable to accept all or part of your order we will explain why.

All orders will be given an order number.

You will receive a further email when Goods are dispatched.

ASOC reserve the right to cancel any order, or part of an order, and give the appropriate full refund.

6. Quotations

If you contact us for a quotation and / or availability any price quoted by us is only valid for 30 days. Any quotation is not a guarantee of an offer of Goods and is subject to the above ordering process. Once an order is accepted by you, then you agree to enter into a contract with us to supply the goods.

7. Cancellation of Orders and Return of Goods.

Subject to your legislative rights and for Goods excluding services and event bookings:

Orders may be cancelled by you up to dispatch and a full refund will be given by us.

After dispatch Goods must be returned by you at your expense prior to any refund being given. Refunds will be for the value of the Goods but not the P&P and always providing the goods are returned unused and in at least the same condition as supplied.

Faulty items returned will be fully refunded including the original P*&P in line with your statutory rights.

Return of Goods from cancelled orders will not be accepted after 60 days from the date of dispatch and no refund will be offered.

For services and event bookings you should refer to the Online Shop listing for the item for details of any refund and / or cancellation policy.

8. Quality and Specification of items.

ASOC carry a huge range of stock. Some is newly remanufactured, some reconditioned, some new stock made by third parties. In addition many individual Goods are ‘new old’ stock made by third parties, or ‘new old’ ex-AS factory stock and some stock is second-hand.

Whilst on the Online Shop we endeavour to show the best pictures we have available, pictures are for illustrative purposes only to help identify items. Whilst not every part has been photographed yet we are working towards getting pictures of every single part uploaded. If the part(s) you are intested in haven't been photographed yet, please get in touch and we will endeavour to update those listings.

All listings are coded as follows:
NEW: New / recent stock
REM. Remanufactured stock
REC: Reconditioned stock.
ONS: Old new stock - may be 10 years old or just over.
NOS: Unused - but over 10 years old.
ASM: Ex Armstrong Siddeley factory stock - minimum of 50 years old.
SH or S/H Second-hand stock.

Due to age the condition of some ONS, NOS and ASM stock will be such as to require refurbishment by you the purchaser. Typically this may be an original unused part that is capable of use after work, but has suffered the effect of over 60 years in less than perfect storage. It may have rust or other defects. Upon receipt of the Goods you must satisfy yourself of its suitability for use and no warranty or guarantee of its suitability for use is given by us.

SH or SH stock may or may not be suitable for use and is sold without warranty of any kind of its suitability for use. You are advised to take all steps to determine if such Goods meet your needs. Free exchange of such Goods, if available, are offered by visiting our premise at Unit 1 Pentre Industrial Estate, or a guaranteed refund of the purchase price less any P&P upon receipt of the Goods at our premises.

NEW, REM, ONS stock is as close to original specification as can be achieved, unless otherwise stated, and intended for use in its original way as determined by Armstrong Siddeley Motors on their vehicles.

If you are unsure of the quality, specification, nature or condition of any item you are ordering you must contact us first for clarification.

9. Delivery of Goods

The Online Shop estimates the cost of delivering the Goods to you (P&P) When your order is received this will be reviewed by us.

The Online Shop’s estimating of P&P has limitations. Multiple Goods or geographic locations may not be given accurate P&P costs by the Online Shop

We reserve the right to vary the P&P before entering into a contract with you by confirming your order by email. We will advise of any variation in such an email and invite you to accept this or not as you see fit.

If you are concerned about the P&P costs arising out of an order for multiple goods or concern about delivery costs to your part of the world, then you are invited to contact us directly for advice. For certain larger items we are not always able to arrange shipping overseas.

We will always endeavour to dispatch goods as soon as we are able, but this will vary by workload upon us.

It may not be possible for us to arrange dispatch to some overseas countries. If this is the case we will contact you and invite you to arranger your own courier. We reserve the right to cancel any order for which we cannot reasonably arrange delivery.

By agreement with us, you may arrange for Collection of Goods by a carrier of your choice on an agreed date and during normal business hours. If we agree your carrier is to collect the Goods from us and you fail to do so we may cancel your order and the contract between us.

If you fail to supply any information we reasonably need to dispatch goods to you in a reasonable time, then we may cancel your order and the contract between us.

The Goods will be your responsibility from the time they arrive with you or your courier collects them from us. If we supply Goods on your behalf to a third party then they are your responsibility once they arrive with the third party.

If goods we have dispatched using P&P of our choice arrive in a damaged condition you must contact us within 48 hours of their arrival to advise of this.

We only dispatch Goods upon receipt of payment. If your payment in anyway is not made then we will advise you of this and reserve the right to cancel your order and the contract between us.

You may cancel your order any time up to dispatch and we will fully refund any monies you have paid.

10. Pricing

Items are offered for sale to all interested in buying.
Prices are set at full normal retail price in UK pounds sterling excluding P&P and vat tax (where appropriate), which are added at checkout.

Fully paid up members of the Armstrong Siddeley Owners Club Ltd. are eligible for a 20% Membership Discount. To receive this, members must use their Voucher Code at checkout where the discount will be applied. The Voucher Code is composed of the member’s membership number and surname name, as it appears on the Sphinx magazine postal address label. New members will receive their discount codes in their welcome pack. If in doubt, or if you believe a discount due is not applied at checkout, contact Stores on email stores@siddeley.org or by phone +44(0)7542 685591‬ to verify your code before payment is made.

Membership discount codes should not be shared with non-members. Any sales where it is found a voucher code has been used to obtain a discount by deception will be cancelled and the member warned against sharing their discount code.

Orders you place online and you paid for without discount cannot subsequently be given the Membership Discount.

Despite our best efforts, some Goods we sell may be incorrectly priced. We will normally check pricing before we accept your order and advise you of any correction. If the price is less we will refund you the difference, if it is more we will ask if you wish us to process your order at the correct price.

If we process your order with an incorrect price we reserve the right to cancel the contract. This, for example, may occur where multiple customers require the same Goods and insufficient stock is available at the price quoted to meet the accepted orders.

If we accept and process your order where a pricing error is obvious and unmistakeable and you could reasonably have recognised this, we may cancel the contract between us and refund you any sums you have paid and require the return of any Goods provided to you.

10. Exchange Items and Surcharges.

In order to provide customers with the best value and greatest availability of parts, some items are sold on an exchange basis. All items offered by way of exchange carry a refundable Surcharge*. Items offered in exchange must be complete, in reasonable condition and fit for reconditioning. They must be received by us at our premises detailed above within 45 days of your order being dispatched. After this time no refund will be given. It is the customer’s responsibility to pay any costs they incur in returning items against those sold on an exchange basis.

*Items in the opinion of the club and / or their suppliers deemed not fit for refurbishment will not attract any refund. It is within our sole discretion to determine if a part is acceptable as an exchange item.

11. Postage and Packing (P&P).

Estimated P&P is automatically added to any order that is not to be collected from our premises. The P&P recognises the country orders are to be sent to. If a charge seems incorrect you are invited to contact Stores via the above details. Stores may also contact you if the P&P proves too little and invite you to accept a further invoice for payment of the additional costs prior to dispatch, or, under our right to cancel any order (see 1 above) ASOC will cancel your order. Orders can be specified to be collected in person or by the customer’s own carrier, where no P&P will be charged. ASOC Stores are open at our registered address Mondays and Wednesdays 1.pm to 4pm and 10am to 4pm Tuesdays (except public h